CeyBus.lk
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CeyBus.lk

Book bus tickets online across Sri Lanka. Real-time tracking, instant refunds, and a single ticket on every device.

Product

  • Find buses
  • Track a bus
  • My Bookings
  • FAQ

Company

  • About CeyBus
  • Careers
  • Operators: list your fleet
  • Blog & travel guides

Support

  • Help center
  • Terms of Service
  • Privacy Policy
  • Refund Policy

Contact

  • support@ceybus.lk
  • +94 11 234 5678
  • Head officeLevel 7, World Trade Center, Echelon Square, Colombo 01, Sri Lanka
  • HoursMon–Sun · 06:00 – 22:00 IST

Get the CeyBus app

Download on theApp StoreGet it onGoogle Play

Payments we accept

  • VISA
  • AMEX
  • Bank
  • Wallet

© 2026 CeyBus (Pvt) Ltd. All rights reserved.

Terms of ServicePrivacy PolicyRefund Policy

Help Center

How can we help today?

Most questions are already answered in our FAQ. Browse the categories below, or reach our support team directly — we're people, not chatbots.

Browse the FAQEmail support

By topic

Pick a category to jump straight to the right answer.

Bookings & seats

Search routes, seat locks, modifying a booking, ladies-only seats.

Payments

Cards, wallets, eZ Cash, FriMi, mCash, failed charges, receipts.

Refunds & cancellations

How refunds work, cut-off windows, and the SLTB penalty schedule.

Account & security

Login issues, password reset, account suspensions, fraud reports.

Talk to a human

Three ways to reach us.

Email support

support@ceybus.lk

Typically replies within a few hours.

Phone support

+94 11 234 5678

Daily, 7:00 — 22:00.

WhatsApp

+94 71 234 5678

Quick questions about a booking.